Supercheap Auto Rockdale is a renowned auto parts store located in Rockdale, New South Wales, Australia. With a rating of 4.1 out of 5 stars on Google Maps, the store has established a strong reputation for its top-notch products and excellent customer service. Offering a wide selection of automotive parts and accessories, Supercheap Auto Rockdale is the go-to destination for car enthusiasts and professionals alike. Whether customers are looking for wipers, batteries, paint, tools, or any other car-related products, this store has it all. The friendly and helpful staff is always ready to assist customers in finding the right products for their specific needs. Conveniently situated on Princes Hwy, Supercheap Auto Rockdale is easily accessible and open seven days a week. Customers can choose between in-store shopping, in-store pick-up, or delivery, making their shopping experience even more convenient.
Reviews
Great customer service!
1 - Asked for rebate as I was not able to apply a gift certificate code on my original order. They happily assisted me.
2 - Asked for another refund as I did not realise I wrongly ordered two quantities of the same item. They happily assisted me.
The refunds got reflected to my bank within days.
In addition, when I ordered online, the items got available for pickup within hours!
Thanks SCA Rockdale! Please continue the great work. I know it was super busy during boxing day sale, but you were so professional with your customer service.
I had a very disappointing experience at this store due to the poor service provided by the employee Anita. I've been a loyal customer for over 20 years and sought help today to find a CarPlay connection for my car. “Anita” handed me a manual to find the model myself, and when I asked for further assistance, she was extremely unprofessional, insisting that I should search on my own. I was shocked by the lack of attention and professionalism displayed. This experience has left me deeply disappointed, and as a result, the store has lost a long-time customer.
I was buying 2 window wipers for my car and on the product rack says we will fit it for you. At check out, asked the guy to fit them on. He told me they can't do it because shop will close in 10 minutes. I told him it is still open so put them on. He just kept telling me we are closing in 10 m. I walked out left the wipers behind. I went home looked them up online and got the same product form Automotive superstore. So Supercheap was selling each for $25.99 and Automotive Superstore $11.99 + $ 5.95 shipping. Not so super cheap after all. So just thank you, Young cocky lazy shop stuff for saving me some money!!! Good Job.
What other places when it comes to your auto accessories? Always the best prices, always the best service.
Sav and Tyrone are absolutely amazing in their job and they always make my life easier for choosing the right products suggesting always for the best in my interests.
Definitely my best Supercheap auto!
Came in yesterday to buy a battery since my car died & was served by Saj. Saj thoroughly displayed the options available to me & provided recommendations & advice on what he thought was best + outlined the differences to me! Great customer service & made a stressful experience super easy. Very happy! Thank you
The lady that works there has bad attitude. Went to get custom paint. She shouts “who wants paint”! Then went to the computer and tells “I’m waiting” (didn’t ask specifically for the paint code”.
Then the required paint wasn’t in stock. What a waste of time and rude service. Never going to this store again.
The most disrespectful place, very rude customer service lady.
A young lady by the name of Jemma should not be working anywhere until she learns how to respect customers first and until she has the right attitude.
Find another person with the right attitude to work
I’ve been there 4 times and every time, I’ve received a great service thanks a lot SR Frank also the staff who works there
Location
328-336 Princes Hwy, Rockdale NSW 2216, Australia
Hours
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Monday
08:30 AM - 05:30 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
08:30 AM - 07:00 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
08:30 AM - 05:30 PM
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Saturday
08:30 AM - 05:00 PM
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Sunday
09:00 AM - 05:00 PM
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